
Spinmacho provides a formal Self-Exclusion framework to assist players who determine they require an extended pause from all wagering activity. This policy details the available exclusion options, the activation process, the effects during the exclusion period, and the steps for extension or revocation. The policy applies to all Spinmacho betting products and services accessed through a Spinmacho account.
Once an exclusion period is selected and activated, the term is fixed and cannot be shortened or altered during the active period. An extension may be requested after the initial period in accordance with the procedures described below; pre-selected periods may not be varied during the active exclusion.
You may initiate Self-Exclusion through two channels:
Upon initiation, Spinmacho will implement the exclusion for the selected term and will take reasonable steps to prevent reopening of the excluded account or registration of new accounts by the same individual under identical identifying details.
If you have funds remaining at the time you initiate Self-Exclusion, you should request a cashout before the exclusion begins. Absent a prior cashout request, withdrawal of funds during the exclusion period may not be available.
You may request an extension beyond the initial exclusion period by contacting Spinmacho Customer Care. Extensions are subject to approval and, if granted, will be added as fixed additional periods. There can be no automatic modification of the pre-selected period during an active exclusion.
Revocation of Self-Exclusion during the active period requires written notice. Spinmacho will consider revocation requests but reserves absolute discretion to deny them. If revocation is not granted, the exclusion remains in effect for the full term and the account will reactivate automatically upon expiry unless the period is permanent.
At the conclusion of a time-limited exclusion, Spinmacho accounts are automatically reactivated, and normal gambling activities may resume subject to applicable terms and verification requirements. A permanent exclusion cannot be revoked or reversed.
In conjunction with Self-Exclusion, you may impose financial and wagering controls via the Account Settings. If you exceed any pre-defined limit, actions related to that limit may be restricted. Requests to revoke a limit or exclusion, whether in writing or electronically, will be considered by Spinmacho but may be denied in its sole discretion.
During Self-Exclusion, Spinmacho will cease sending promotional materials and will remove the account from marketing communications where practicable. Spinmacho reserves the right to retain records necessary to enforce the exclusion, comply with legal obligations, and support regulatory investigations.
Spinmacho encourages users to seek independent support if gambling becomes a problem. You may contact national problem gambling services or helplines for guidance. Spinmacho Customer Care can provide information about available support options and local resources.
Spinmacho operates in jurisdictions where gambling by individuals under 18 is prohibited. If underage use is identified, Spinmacho will take appropriate corrective action, including account termination. By engaging with Spinmacho, you acknowledge and agree to comply with all applicable age and licensing requirements.